Registration and Authorisation

1. HMRC ECS Registration

• We provide confidential consultations for clients with HMRC Economic Crime registration needs, to setup and conduct a Currency exchange business.
• Please refer https://www.calyx-solutions.com/HMRC.html for further details.

2. FCA Registration

• We specialise in assisting clients see through their FCA applications from start to finish - in terms of guidance and support in making sure the application goes through successfully.
• Please refer https://www.calyx-solutions.com/FCA.html for further details.

Compliance Assistance

The following services are covered in our Compliance Assistance packages based on which package you subscribe for.

1. Handling HMRC and FCA queries

• HMRC and FCA reviews firms on a regular basis and can ask certain queries. We will help you draft model answers that will ensure there will be no obstacles in continuing services.

2. FCA Reg Data submission

• FCA Reg Data involves multiple report that need to be updated annually. We will assist you through the whole process of generating the reports and submitting them.

3. Revision of documents

• Six monthly revision of Risk assessment and AML policy will be conducted.

4. Monthly transaction monitoring

• The monitoring involves threshold limit monitoring and linked transaction monitoring.
• If someone is crossing the limit, we will check the valid documents.
• Includes Sender and Beneficiary thresholds and documentation.
• Internal SARs will be checked and assistance will be provided if SAR need to be submitted to NCA.
• Additionally, an Insight report will be provided with which will give you understanding of customer behaviour and help you decide your marketing strategies.

5. Compliance related queries from bank and other regulatory bodies

• Banks audit their customers on a regular basis. If your bank or any regulatory body raises any query related to compliance, we will assist you with answering the questions and providing you with the relevant documents. For example, if a person has died under suspicious conditions and one of his transactions immediately before death was with an MSB, the law enforcement can question the concerned MSB.

6. Assistance with complaint handling and major incident reporting

• If you have any customer complaints, we will assist in investigating the cause of complaint and preparing the appropriate response within the given timeframe.
• Major incidents are instances when service has been interrupted due to any issue such as a natural calamity or store being closed for any reason or IT related issue. Such incidents have to be reported to EBA and regulating bodies. We will assist with preparing the report.

7. AML training and Risk assessment training

• We offer CPD certified online training on two courses for two staff members per year.
• Additional staff members pay online to our online learning portal with 30% discount.
• Please refer https://www.calyxlearning.com/collections for a full list of the courses available and the pricing.

8. Annual Compliance Audit

• Please refer https://www.calyx-solutions.com/compliance-audit for further details.